TagAcam frequently asked questions
The TagAcam app
What is TagAcam?
Is it legal?
TagAcam is fully legal in all the countries where we promote, including the UK, USA, Australia and most of Europe. TagAcam uses the same technology as traditional sat nav products. But it is also the first app that allows you to engage with other riders in real time, using our new SmartButton connected wirelessly to the TagAcam app. You keep your Smartphone in your pocket or under your seat (or even in the glovebox of your car) and our detailed audio alerts keep you informed. Simply clip the SmartButton to the handlebars of your bike or the dashboard or steering wheel of your vehicle and click it to confirm existing alerts and share new reports. You don’t need to touch your phone at any time, or even look at it, so you are not breaking any laws.
Some countries restrict the use of any type of device that lets you know where speed cameras are. These include Sat Nav units (Tom Tom / Garmin / etc), GPS speed camera locators, smartphone apps, radar detectors and laser jammers.
France: You are allowed to be notified of a dangerous area, but not of an exact camera location.
Germany: It is not permitted to use any device that will tell you where speed cameras are. But enforcement varies from region to region.
Switzerland, Turkey, Cyprus, Macedonia: It is not permitted to use any device that will tell you where speed cameras are.
Can I use TagAcam in a car?
You can use TagAcam in any vehicle. And it’s easy to transfer the SmartButton to use if you are driving, or you can just tap the phone screen if you are a passenger.
If you want to keep your Smartphone in your glovebox or pocket when you are driving, you can hear audio alerts through your car’s Bluetooth audio system or even a dedicated Bluetooth speaker. The latest phones allow you to connect just TagAcam’s audio to a speaker, so you aren’t interrupted by other phone notifications or calls.
The Trinity database
What is the Trinity Database?
Our Trinity database already includes static speed and red light cameras, point to point speed cameras, safety locations, stored mobile sites, school and park zones (for certain countries) and is used in our own SpeedCheetah products and licensed to a number of other manufacturers for use in their products.
Not only does TagAcam download and store the Trinity database to your Smartphone, it also lets you to share live road hazards and mobile traps in real time using the innovative new SmartButton that can mount just about anywhere.
Who are Cheetah?
Which countries does the Trinity database cover?
What do you do with all the clicks?
Live mobile trap reports will be removed a maximum of 6 hours after the last confirmed report, or sooner if the community report that it has gone.
Live road hazards will be removed after a few days or months, depending on what has been reported. For example, a pot hole or uneven road surface lasts longer than a spillage.
TagAcam alerts are continually rated by each user who passes and long term safety alerts are incorporated into the Trinity database by our experienced team.
Does there have to be a large number of people using the app to make it worthwhile?
Any new clicks are shared almost instantly, so you’ll get the benefit even if you’re just travelling alone or in a small group. And the best roads are always popular, so it doesn’t take much to build up a picture of what’s happening.
But most importantly, we have you and the ever growing TagAcam community who love to Click and Share. Of course every single additional contributor enhances TagAcam for everyone, so be sure to tell your friends.
How does TagAcam work?
How will I get the alerts?
The best way to get these detailed alerts on your bike is to hear them through a Bluetooth headset or an earphone (check local laws). Of course you can see the alerts on your phone too, but we feel it’s safer to keep your eyes focused on the road.
Drivers can see and hear alerts on your Smartphone.
You can report and verify new and existing alerts ‘hands free’ using our SmartButton or passengers can simply tag by tapping the screen.
What do the alerts sound like?
Trinity alerts used by TagAcam describe the type of alert, what the alert is for and additional details about the alert (if required).
“Safety alert, live road hazard” describes community reported hazards (One click of the SmartButton). The Trinity database team then examine each hazard and incorporate as a longer term safety alert if required.
“Safety alert, pot hole under the bridge” is a community report that has been incorporated into the Trinity database.
“Warning, live alert new” is used for live sightings of mobile traps.
“Warning, live alert a while ago” mobile trap alerts will change over time to let you know when it was last reported.
“Attention, speed camera around the next bend, limit 40” helps you keep your attention on the road, where it belongs.
I wear earplugs when I’m on my motorbike so how would I hear audio alerts?
I don’t want phone calls when I’m out on my bike. Can I switch them off?
If you don’t want to be disturbed by phone calls, you can simply set your Ringtone volume to zero. You can also set your Notifications volume to zero (for text messages and push notifications).
The latest Samsung smartphones have a feature called “Separate app audio” that allow you to connect just TagAcam’s audio to a Bluetooth headset, so you aren’t interrupted by other phone notifications or calls.
How far in advance will I get a warning?
For live mobile traps, the warning distance can be up to 30 seconds. For pot holes and other safety alerts, it’s closer to 10 seconds. For fixed camera alerts, the alert distance depends on your speed and local road conditions. Our trained team will set the best alert distance when updating locations within the Trinity database.
How do I know TagAcam is running when I’m riding?
What if someone incorrectly tags a location as a speed trap?
The Trinity database team verify every fixed location and add micro details to enhance the alert if required. They ensure the integrity of the data and will educate against continued false reporting where necessary.
How will I know when a live mobile trap was last seen?
- 1 – less than 5 minutes ago
- 2 – 5 to 30 minutes ago
- 3 – 30 minutes to an hour ago
- 4 – between 1 and 6 hours ago.
Frequently reported traps transfer to the main Trinity database and are classified as “stored mobile sites”. You can choose to switch these alerts off.
I already use my Bluetooth headset for the phone/music and/or navigation so how will I hear the TagAcam alerts?
If you haven’t yet paired your phone with your Bluetooth headset, it’s easy to do. Please refer to the instructions that were supplied with your headset.
Or if local laws allow, you can just plug in a set of earphones and you’re all set.
Will I constantly hear alerts while riding?
How does the SmartButton work?
How do I report a live speed trap?
click once to drop a SafetyTag and alert others to a road hazard in real time
double click to tag live speed traps in real time
hold to remove a tag and let everyone know the threat has gone
How does the SmartButton communicate with TagAcam?
It’s clever enough to work alongside any other Bluetooth devices you already use and it won’t restrict you from pairing new Bluetooth devices in the future.
How long does the SmartButton battery last?
Do I need to switch the SmartButton on and off?
Can I move the SmartButton between bikes and other vehicles?
Why would I need TagAcam?
I don’t want any distractions when I’m out on my bike so why would I want to hear alerts?
I don’t speed so why would TagAcam be useful to me?
TagAcam alerts are direction specific, so you’ll know just what to look out for, such as an intersection with a problem of red light running in another direction.
You also have the option to let your group know what’s happening on the road ahead just by clicking our SmartButton.
How does it help me if I’m the first one at the live mobile trap site?
We also monitor our database carefully, so if we’re getting the same mobile trap verified over a period of time it will become a stored mobile site as part of our Trinity database.
I’ve already got sat nav/Tom Tom/Waze so why would I want this?
- Each click you share lets your community know what’s coming up.
- Each click someone else shares gives you an alert before a live mobile trap.
- Each click helps you to avoid hazards and speeding tickets!
Each and every click helps to create the best possible database of safety locations, active trap sites and fixed speed cameras for you.
Thousands of different possible voice alerts – TagAcam’s detailed voice descriptions are specially designed to help you pinpoint the exact location for each alert.
Multi directional alerts – TagAcam can give you different alerts for each location, tailored for your direction of travel. So you’ll know if a camera could issue a fine, or if you just need to pay extra attention to potentially dangerous cross traffic being monitored in a different direction.
Verified alerts – fixed speed and red light cameras are individually verified by our Trinity database team. Community alerts are continually rated by each user who passes. Long term safety alerts are incorporated into the Trinity database by our experienced team.
Hands free, simple, legal operation – TagAcam links to our wireless SmartButton** and lets you share and verify alerts without ever touching your Smartphone.
You can use your sat nav or Waze at the same time if you like, but you can’t report or verify hazards and mobile traps on them when you are riding. TagAcam finally allows you to engage with the rest of the biking community in real time.
Why not trial TagAcam free for 7 days alongside your current app and see how it compares.
What about phone signal and data use?
What happens if I go through a tunnel and lose GPS reception?
What happens if I lose phone signal?
The Trinity database of fixed locations around you is stored on your phone and doesn’t require a constantly active phone signal to alert you to fixed cameras, stored mobile sites and safety locations.
How much data allowance does TagAcam use?
TagAcam only updates fixed cameras if you travel a considerable distance, or if there are any recent updates to the cameras near you. Live road hazards and mobile traps are continually refreshed to your phone during your ride. The actual amount of data allowance used will depend on this frequency and the number of real time reports in your vicinity.
Who supplies the "current speed limit" value?
You can choose between OSM (Open Street Maps) and Google for the current speed limit display.
Our preference is OSM as we’ve found them to be more accurate. All the alerts like hazards and speed cameras from our own database and live tags are community sourced from you and fellow TagAcam users.